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Quality policy statement and service promise

High Seas Maritime Agency Ltd. and its management have adopted and fully support a formal and continuing program of review. Quarterly evaluation and modification of our operations, at all levels, make the company’s ability to provide the highest quality service and financial management, as required by our customers. The company quality system manual provides the framework through which this process of review and constant improvement are implemented.

It is a company policy to achieve continuous customer satisfaction through the continual improvement of the activities by the planning, setting and implementation of specified and measurable quality objectives by the management team. It is the responsibility of all at High Seas Maritime Agency Ltd. to ensure the understanding and maintenance of these policies throughout the organisation and to ensure that Quality Objectives are established and communicated throughout.

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